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About the Company

Coconut Software is transforming how banks and credit unions engage with their customers. With a centralized, service engagement platform, financial organizations can optimize their workforce with real-time insights into sales and support interactions, while providing an effortless customer experience across all touchpoints, whether online, in-branch, or through the contact center.

Coconut Software is transforming how banks and credit unions engage with their customers, and how customers engage with them. By ensuring that the right staff member is available at the right time and the right place to meet their needs, Coconut Software’s solutions enable banks and credit unions to drive more branch sales and increase member loyalty while providing customers with a streamlined and personalized experience. With a centralized, service engagement platform, organizations can optimize their workforce with real-time insights into sales and support interactions, while providing an effortless customer experience across all touchpoints, whether online, in-branch, or through the contact center.

Optimize staff performance and increase branch sales with Coconut Appointment Management.
Efficiently manage branch traffic flow and improve member experience with Coconut Lobby Management.
Eliminate appointment booking inefficiencies and reduce staffing costs with Coconut Contact Center.

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Region

North America

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