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About the Company

Finn AI is the world’s leading AI-powered conversational banking technology provider, working with top financial institutions including: ATB Financial, Bank of Montreal (BMO), Banpro Grupo Promerica, Fidor Bank, and TymeBank. Banks use the Finn AI platform to transform and deepen customer engagement, while delivering the operational efficiencies and cost savings of conversational AI.

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With Finn AI’s team of banking experts, we’ve identified the top conversational AI use cases that banks care about the most.

Customer Acquisition
Drive higher engagement and lead conversion by activating Finn AI’s conversational assistants into your existing marketing programs. Anticipate your customer’s needs and provide curated recommendations to accelerate conversion rates and enrich overall buyer journey experience.

  • Quickly onboard more new accounts
  • Decrease CAC
  • Supported product research

Digital Self-Service

Enhance your customer experience while reducing operational costs by implementing a conversational AI assistant in your bank’s frontline. Streamline customer interactions by allowing the assistant to deflect your bank’s most commonly asked questions and improve efficiencies in your contact center.

  • Reduce call/chat volumes
  • Lower average handling time
  • Improve customer satisfaction

Smarter Money Management

Empower your bank customers to learn and grow with their money by providing an AI-powered financial coach for budgeting, saving and credit improvement. Dive deep into their spending insights and proactively push nudges and alerts to promote better financial behavior and health.

Loss Prevention
Mitigate risk by proactively engaging with your bank customers in a “shame-free” environment. Help them manage fraud, debt repayment and collections through a virtual assistant while reducing losses and costs.

Region

North America

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